ClaimCraft

Our ClaimCraft group of services help insurance companies take time and cost out of the property claims process while improving the experience for their policyholder.  

 

TIME

 

ClaimCraft's state of the art call center affords us the opportunity to provide 24/7 availability to field claim reports from your policy holders. This information will be meticulously recorded and reported to your adjustment department in a user friendly format that will facilitate the expeditious opening of the claim.  

 

COST

 

At ClaimCraft, we have a created a process wherein we provide our associates with access to a suite of search engines and databases along with a proprietary processing system to vastly improve your CONTENTS evaluation and replacement claims processing.  

 

CUSTOMER SERVICE

 

When your company opts to use our in- bound claims reporting capabilities, you can rest assured knowing that our associates will represent you in the most professional way providing, you with a complete audit trail and documentation of our interaction with your policyholder. In addition, the expense associated with taking the claims information now becomes a variable expense, leaving the fixed costs to US!

 

By using ClaimCraft for contents claim processing not only will you be assured of paying the lowest ACV or RCV, but once settled, your policy holder will receive a complete notification of the claims resolution, clearly indicating the amount paid along with the best place to purchase the replacement product!  


How it works

Rewarding Benefits

 

  • Fast, reliable best in class service
  • Lowest possible, real time  replacement cost values
  • Complete audit trail
  • Reduced legal penetration
  • Increased customer satisfaction